Reaction - HP NonStop EMS event message escalation
The Reflex 80:20 React module allows you to set up different responses and different levels of response to events. By automating reaction to these events, Reflex increases your event monitoring productivity and significantly reduces the risk of a critical event being missed, or reacted to in the wrong way.
When a specified event is detected, Reflex will either fix or escalate the problem. You can, for example, run a program to send a mobile phone SMS Text message to technical or helpdesk staff, generate an Enterprise Management alert (e.g. Tivoli™, BMC Performance Manager™ (formerly Patrol™), HP Operations Center™ (formerly OpenView Operations™) or SunNet Manager™), or execute a predefined task to provide automated responses. Any, or all of these responses may be initiated when a specific event is detected.
A reaction is not linked directly to an event but to an Action Group. This provides several advantages :
- More than one set of reactions may be set up for an event.
- Different sets of reactions may be invoked depending upon circumstances e.g. at different times of the day.
- A range of different events may trigger the same reaction
The React Module allows you to define automated reactions for all events. Non-EMS events e.g. SNMP, Text etc., are simply converted to EMS using the Reflex 80:20 Gateway module. Once converted, you can apply any of Reflex’s automation tools to these ‘tokenised’ events in just the same way to define reactions.
Also, since BASE24 XPNET does not have an audit log, Reflex is able to monitor the EMS logs for XPNET security violations and escalate potential security threats in line with PCI DSS compliance.
Hardware and software pre-requisites for the Reflex product are detailed below:
• HP NonStop (ServerNet or Integrity platforms)
• Guardian D38 Operating System (or above)
• TMF
• SQL runtime system (SQL/MP runtime), or alternatively, NonStop SQL product
• Pathway (TS/MP)
• TCP/IP
• Non-RDF/DRNET Audited Volume *
* It is recommended that Reflex is installed on a Non-RDF/DRNET Audited Volume. If this is a cause for concern, please contact Insider Technologies Ltd to discuss further.
Reflex is installed using a menu driven TACL macro for easy deployment. The macro will perform checks and output the results of each stage of the Reflex product install so that if problems are encountered they can be resolved easily.
Windows Platform for GUI Install:
• Modern Pentium PC Specification
• 32Mb on-board RAM
• 20Mb free hard disk space
• Minimum 17” monitor recommended
• Graphics Resolution: 1027 x 768 x 16 minimum
• Windows XP, Vista, 7
* For escalation of HP NonStop issues to enterprise management solutions, email or mobile SMS, a dedicated Windows box is required.